Terms and Conditions
Last updated: 21 August 2026
Welcome to Jaynbee Designs. Please read these terms and conditions carefully before using our website or placing an order. By using our website, you agree to these terms. If you do not agree, please do not use our site.
1. Who We Are
Jaynbee Designs is operated by Beth Astles, Australia. You can contact us on the contact us page.
2. Using Our Website
You may use our website for lawful purposes only. You must not:
- Use the site in any way that breaks any applicable laws or regulations
- Transmit any material that is harmful, offensive, fraudulent, or infringes another person's rights
- Attempt to gain unauthorised access to any part of our website or its systems
- Use the site to send unsolicited communications or spam
We reserve the right to suspend or terminate access to the site if these terms are breached.
3. Placing an Order
When you place an order, you are making an offer to purchase goods. We will confirm receipt of your order by email, but this does not mean your order has been accepted. Your order is accepted when we dispatch your goods and send you a dispatch confirmation.
We may decline an order at any time before dispatch — for example, if a product is out of stock or if there is a pricing error. If we decline your order, we will contact you promptly and issue a full refund if payment has been taken.
4. Pricing and Payment
We take reasonable care to ensure prices are accurate, but if we identify an error after you have placed an order, we will contact you before proceeding.
Flat rate postage is additional to the artworks and shown when cheking out.
Payment must be made in full before your order is dispatched.
5. Delivery
We aim to dispatch orders within a reasonable timeframe. Delivery times are estimates and may vary. We are not responsible for delays outside our control, but we will keep you informed where possible.
If you are currently waiting for your order to be delivered, and you have not had confirmation of it being sent, please be patient with me as it can sometimes take a few weeks to pack and post your artworks.
If you have been notified of your order being shipped and did not receive a tracking number, please contact me below and I’ll check the status of your delivery.
We use Australia Post for delivery of prints, these may be rolled or flat at the discretion of Jaynbee Designs to ensure your artworks are protected from damage whilst in transit.
If your order has not arrived within a reasonable time, please contact through the contact us page.
6. Returns and Refunds
If your order arrives damaged or faulty please contact us as soon as possible and/or lodge a ticket with Australia Post.
No returns or refunds can be given for change of mind.
7. Intellectual Property
All content on this website — including text, images, logos, and design — belongs to Jaynbee Designs or is used with permission. You may not copy, reproduce, or distribute any content from this site without our prior written consent.
In Australia, artwork is protected automatically and for free under the Copyright Act 1968 the moment it is created in a material form.
8. Privacy
Your personal information is handled in accordance with our Privacy Policy, which forms part of these terms. Please read it carefully.
9. Changes to These Terms
We may update these terms from time to time. The current version will always be published on our website. Your continued use of the site after any changes are posted constitutes your acceptance of the updated terms.